| In a controversial bid for total transparency and candour in its business practices, low-fares airline Rynair has altered its official Passenger Charter from a lengthy, multi-paragraph credo to the shorter, earthier three-word précis ''Fuck You All.''
In response to an unsurprising tide of public indignation over the strongly-worded and brutally honest rephrasing, Ryanair Chief Executive Michael O'Leary told a hastily convened press conference in Dublin, ''There is a welcome and growing expectation of complete frankness and accountability in European business today. Customers rightly expect their service providers to be up-front about their attitudes towards them.
''Ryanair has always been a highly competitive venture, and has never claimed to care an iota about customer satisfaction. The rewording of the Charter is a bid to publicise this policy in the most open manner possible."
The new charter comes into effect next Tuesday. O'Leary stressed, "If our customers are unsatisfied in any way with the new wording, I'm sure I don't need to tell them what they can do."
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